Blue Cross and Blue Shield of Illinois P.O. Copyright 2023 MDLIVE Inc. All Rights Reserved. Most PDF readers are a free download. Shop plans for Medicare, Medical, Dental, Vision & Employers. Copyright YYYYHealth Care Service Corporation. Monday - Friday 8 a.m. - 11:30 p.m. (CT), Saturday 6 a.m. - 3:30 p.m. (CT), Sunday - Closed. Blue Cross Blue Shield insurance offers a variety of coverage types including dental, vision, short-term medical and individual major medical. Group Membership and Eligibility Inquiries General Inquiries. If you have any questions about the products or services provided by such vendors, you should contact the vendor(s) directly. You are leaving this website/app (site). Originally published 10/23/2014; Revised 2015-2023 To return to our website, simply close the new window. Blue Cross Blue Shield of Illinois. We're here to help. Provider Learning Opportunities Monday to Friday - 8:00 am to 8:00 pm CST Well onTarget | Blue Cross Blue Shield of Illinois - Connect Community Provider Finder. To access your member services, please visit your BCBS company. All Rights Reserved. Contact Us With Your Questions | Blue Cross Blue Shield of Illinois If you agree to these terms, check the box indicating you agree. Copyright 2023 MDLIVE Medical Group, PA. All rights reserved. Availity provides administrative services to BCBSIL. 1 39% See all 326 reviews About Blue Cross of Illinois This profile has not been claimed by the company. Please provide your Producer number with email inquiries. About Us. MDLIVE, a leading virtual visits vendor, lets you visit independently contracted MDLIVE board-certified doctors when you may need care. Most PDF readers are a free download. A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association On the Login page, choose Create an Account. Behavioral Health counseling may not be offered with all health care coverage plans. 55 Blue Cross Blue Shield of Illinois Remote jobs available on Indeed.com. Instead of going to the ER or urgent care for non-emergency visits. Customer Service: 1-800-624-1723, Group Members: Once you set up your account, you'll be able to: You can register on our website in just a few steps. Hi Irene, To speak to a Customer Advocate regarding a claim please call 800-972-8088 and have the 13-digit claim number ready to enter. Plus, they may even write and send prescriptions to a nearby pharmacy (when appropriate). Scranton, PA 18505, For your convenience, check out this additional contact Information. On This Page Overview Reviews. Our Blue Cross and Blue Shield of Illinois (BCBSIL) sales team will work with your representatives* to present health insurance solutions to your organization. Think Blue - Helpful Contact Numbers Copyright 2023 Health Care Service Corporation. Once youve logged in, click on "Member ID Card at the top. Blue Cross and Blue Shield of Illinois, aDivision of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association. 1-800-548-1687 (Small and Mid-Market Groups) Blue Cross and Blue Shield of Illinois. Saturday - 8:00 am to 6:00 pm CST It will open in a new window. Saturday: 7:00 a.m. to 3:30 p.m. CT, Blue Cross and Blue Shield of Illinois For questions or inquiries related to Retail Producer Services, please call 1-888-697-0679. If you do not have online access, use our automated phone system for eligibility and benefits and other self-service requests. In addition, some sites may require you to agree to their terms of use and privacy policy. If you're still having trouble reaching someone, please send us a private message and I can have someone give you a call. *If youre a member of an employer group, the phone number and hours to reach customer service may be different. Your password must have at least 8 characters and include an uppercase and lowercase letter, a number and a special character. Individual & Family Downloadable Materials, Call the toll free number on the back of your ID card. option is Adobe Reader which has a built-in reader. Sales Inquiries To learn more about our products and services, contact your agent, broker or consultant. Contact Us Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com. Originally published 10/2/2014; Revised 2016, 2018, 2020, 2021, 2022. to Fri. 8 a.m. to 5 p.m.), Legal and Privacy | Provider Customer Service. Check your benefit book for availability and costs or call the Customer Service number shown on the back of your Blue Cross and Blue Shield of Illinois (BCBSIL) member ID card. Feel free to send us a private msg with your contact info, or with the BCBSIL mobile app, you have quick access to everything you need to know right at your fingertips. BCBSIL members should use the numbers on the back of their member ID cards for service. The call is free. The Illinois Long Term Care Ombudsman Program. After youve completed this section, click Create Login to go to the Email Confirmation page. Obtain or confirm a patients Radiology Quality Initiative (RQI) number, Register with Availity to verify eligibility and benefits, submit benefit preauthorization requests, obtain claim status,view provider claim summaries and more, availity.comClient Services: 800-AVAILITY (282-4548), Call for out-of-state member eligibility and benefits, Review information about Electronic Data Interchange (EDI) transactions, such as electronic claim submission, Obtain benefit preauthorization for certain care categories, Verify eligibility and benefits and/or check claim status for FEP members, Report concerns to the BCBSIL Special Investigations Department (SID), Blue Cross CommunityHealth PlansSM (BCCHPSM), Blue Cross Community MMAI(Medicare-Medicaid Plan)SM, Blue Cross Medicare AdvantageSM (HMO and PPO), Medicare Advantage: (p) 877-774-8592 (f) 855-674-9192, View Provider Network Consultant Assignments, If you do not have online access, use our automated phone system for eligibility and benefits and otherself-service requests. - HeatherA. For more efficient service, please have your member ID number handy - it can be found on the back of your card. To view this file, you may need to install a PDF reader program. Get answers to frequently asked questions. and programs with printable brochures and fact sheets. Healthcare Fraud | Blue Cross Blue Shield File is in portable document format (PDF). 1-800-423-1973, Summary of Benefits and Coverage Request Line 1-855-756-4448, 1-888-706-0583 Please send us a private message orcall the number on the back of your member id card & we can determine what is covered under your plan. Some sites may require you to agree to their terms of use and privacy policy. If youve misplaced or lost yours, you can download, print or request a new card onBlue Access for MembersSM (BAMSM). Contact Us | Blue Cross and Blue Shield of Illinois - BCBSIL A live agent can be reached from 8 a.m. to 5 p.m. Central Time, Monday through Friday. Log in to our community to ask questions, rate articles, comment and more. Do not use this mailing address or form for provider inquiries. The following numbers are for our employer customers. BCBSIL Mobile - Contact Us Request an ID cardYou can also order a new ID card. To view this file, you may need to install a PDF reader program. PPO/POS: Call the toll free number on the back of your ID card or call From there, click the "Order a New Member ID Card. Confirm your address and submit your request. Other Adobe accessibility tools and information can be downloaded at https://access.adobe.com. How to Contact Us Member Services 1-877-860-2837 (TTY/TDD: 711) Call to ask about your plan benefits, help finding a provider, to change your PCP, and much more. Originally published 1/8/2015; Revised 2023, Hi! Our 24/7 Nurseline lets you talk in private with a nurse about your health. Sharlee over 1 year ago in reply to Sarah Simmons My secret tip is to call the provider line (800-972-8088 is the number I use). Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com. I am calling from a provider office and need to speak with someone. In addition, some sites may require you to agree to their terms of use and privacy policy. Blue Review. External link You are leaving this website/app (site). Copyright 2023 Health Care Service Corporation. Individual & Family (Under 65): Check the back of your member ID card for contact information. File is in portable document format (PDF). You are leaving this website/app ("site"). P. O. The site may also contain non-Medicare related information. Once you get it, youll be asked to return to the Login page to log in using your new Username and password. Then click I Accept. 1-800-414-7147, Prescription Inquiries (Prime Therapeutics) This new site may be offered by a vendor or an independent third party. Contact Us This new site may be offered by a vendor or an independent third party. We have many claims that we can't see on Availity and have no idea if they are received. related information. If youhavent registered yet, youll need your group and individual member ID numbers. . Don't have your card? Chicago, IL 60601-5099. They may help treat non-emergency medical and pediatric health issues. BCBS Illinois Customer Service Representative Salaries in the - Indeed Copyright YYYYHealth Care Service Corporation. Official Site of Anthem Blue Cross Blue Shield, a trusted health insurance plan provider. One option is Adobe Reader which has a built-in screen reader. Log In | Blue Cross and Blue Shield of Illinois - BCBSIL We look forward to hearing from you! BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors. For anything else, call 1-800-241-5704. Log in to Blue Access for Members SM (BAM SM) Log in to your account to access your health plan information: Find an in-network doctor, hospital or other provider; Pay your bill; Review benefits, account balances, claims . Contact Information Most PDF readers are a free download. 300 East Randolph Street In addition, some sites may require you to agree to their terms of use and privacy policy. If you have questions about getting a new member ID card, benefits, claims or other information related to your Blue Access for Membersaccount, call customer service at the number listed on your member ID card. Copyright document.write(new Date().getFullYear()); Health Care Service Corporation. How can I speak to a human being? Copyright 2023 Health Care Service Corporation. Most PDF readers are a free download. Most PDF readers are a free download. Simply select Get a Quote and you can view and compare our plans and pricing. In addition, some sites may require you to agree to their terms of use and privacy policy. Your customer service is not customer friendly.I am in Chicago, IL. All Rights Reserved. To register,visit the Webinars and Workshopspage. Sign up! This would include Braille, large print, audio recordings, and other electronic formats. Provider Customer Service. Most PDF readers are a free download. Self-service or a voicemail can be used 24/7, including weekends and holidays. Blue Cross Shield Jobs, Employment in Remote | Indeed.com 1-855-649-9653, Group Billing and Accounts Receivable This link will take you to a new site not affiliated with BCBSIL. AIM Specialty Health (AIM) is an operating subsidiary of Anthem and an independent third party vendor that is solely responsible for its products and services. Access your claim, coverage and deductible information, Find a doctor, hospital or urgent care facility. One option is Adobe Reader which has a built-in screen reader. The call is free. Product and Program Contact Information To get the BCBSIL App, text*BCBSILAPPto33633or search for BCBSIL in theiTunes App Store orGoogle Play. This new site may be offered by a vendor or an independent third party. Telligent is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Illinois. Terms & Conditions and Privacy Policy. Monday - Friday 8 a.m. - 11:30 p.m. (CT), Complimentary training for PPO providers, billing services, clinical and administrative staff who are new or already participating in the BCBSIL network. Blue Cross and Blue Shield of Illinois (BCBSIL) Blue Access for Members | HCSC - BCBSIL Once you are registered, you can also use the BCBSIL app to check your account. If you have general questions regarding HSA, please contact Mellon customer service at 1-877-635-5472 and press 7. You can find these on the welcome letter you received from us. ~ Heather. Other Adobe accessibility tools and information can be downloaded at http://access.adobe.com. Contact Us Your coverage information in the palm of your hand. The app offers useful features that allow you to: The BCBSIL mobile app is free and available in English and Spanish. File is in portable document format (PDF). Your shopping cart is empty. You can also speak with someone in Member Services to get this information in alternate formats. Once youve logged in, click on "Member ID Card at the top. The BCBSIL App is available for iPhone and Android users. Download the BCBSIL App. Log in to our community to ask questions, rate articles, comment and more. This new site may be offered by a vendor or an independent third party. Register to meet one-on-one with our trusted community specialists who can give you the help you need to shop for health insurance. See the IVR Claims Caller Guide for detailed instructions here - https://www.bcbsil.com/pdf/education/tutorials_user_guides/ivr_caller_guide_benefits.pdf ~ Kayla Find out how you can sign up for health insurance and what you need to get started. COVID-19 Coverage Update. Contact Us For more than 85 years, we've provided our members with comprehensive . We are available 24 hours a day, seven (7) days a week. Monday Friday: 7:00 a.m. to 10:00 p.m. CT If you have questions or need to obtain information on quotes, please contact Blue Cross and Blue Shield of Illinois (BCBSIL) at 1-630-824-5500. Never sign a blank insurance form. Please feel free to contact us by mail or phone. Contact Us To view this file, you may need to install a PDF reader program. Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association, Home If you do not have online access, use our automated phone system for eligibility and benefits and other self-service requests. From there, you can view and download a digital ID card. Box 3418 For easy access to BAM and your virtual ID card, download the BCBSIL Mobile App to view on your mobile device. Review your claims any time, anywhere. Select a state for information that's relevant to you. Illinois Health Insurance One I cannot get ahold of a human being. First, review the Terms of Use. Anthem Blue Cross Blue Shield: Health Insurance, Medicare & More Customer Service: 1-800-538-8833, Over 65: What if you don't HAVE a claim number and you can't get transferred without it? to Fri. 8 a.m. to 5 p.m.). 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