With members in over 40 countries around the globe, EAPA Send readers directly to specific items or pages with shopping and web links. Poor psychological health and wellbeing can have adverse personal and occupational effects dependent upon workplace stressors experienced by employees. The impact of employee assistance services on workplace - PubMed McLeod J., McLeod J. Shift work and sickness absenceThe mediating roles of workhome conflict and perceived health. Available online: Kirk A.K., Brown D.F. EAPs have been designed with the potential to improve employee psychological health and wellbeing [8], highlighting the need, benefit and value of rehabilitating employees rather than replacing them [23]. A review and evaluation of exploratory factor analysis practices in organizational research. 2022 Apr 1;48(3):173-189. doi: 10.5271/sjweh.4005. government site. Eight participants were males and seventeen were females, aged 2565 years. A Global Perspective on Promoting Workplace Mental Health and the Role of Employee Assistance Programs. The Likert scoring method is used by assigning a value of 0, 1, 2 or 3 to each possible answer in the questionnaire, and then calculating the total score, where 36 is the highest possible total score [52]. The PSC scores indicate low risk (41); medium risk, (>37<41); high risk, (37>26) and very high-risk, (26) PSC levels for depression [55]. Employee assistance programs: a workplace resource to address intimate partner violence. [26] found that providing treatment to depressed individuals had a meaningful return on investment. It's like a masterclass to be explored at your own pace. Journal Database. A Global Perspective on Promoting Workplace Mental Health and the Role EAPA Exchange, MayJune, 22. Abstract. Assessing the Client Satisfaction Questionnaire in English and Spanish. This may have costly consequences for the individual and the employer. Afsharian A., Zadow A., Dollard M.F. The Journal of Employee Assistance (JEA) is the quarterly magazine of the Employee Assistance Professionals Association, the world's largest, oldest, and most respected membership organization for employee assistance professionals. Mental Health. Accessibility Welcome to Issuus blog: home to product news, tips, resources, interviews (and more) related to content marketing and publishing. The aim of this study is to develop a . The evaluation of EAPs is crucial in developing interventions and ensuring the quality of the interventions. Evaluation of Employee Assistance Programs: 169188. Leiter M.P., Laschinger H.K.S., Day A., Oore D.G. (two-tailed). Journal of Employment Counseling. However, little evidence-based information and few recommendations inform how and what EAPs and workplaces should do to integrate and incorporate the use of EAPs for more effectiveness [6]. Available online: Selvick R., Bingaman D. EAP outcomes: From the clients point of view. Available online: Hall G.B., Dollard M.F., Coward J. Psychosocial safety climate: Development of the PSC-12. The effectiveness of EAPs as assessed by an increase in psychological health wellbeing (indicated by a decrease in GHQ scores) will be significantly stronger in workplaces with a high PSC (PSC-12). We investigated the effectiveness of EAPs and the role of organisation psychosocial safety climate (PSC) (the corporate climate for worker psychological health and safety) and client satisfaction in reducing client psychological distress. Ichikawa, K. (2000). Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement. Manuscript Template. London:Routledge. Employee Assistance ProgramProvider by Leilahni Thompson. At least in the developed world, many corporations offer Employee Assistance Pro-grams (EAPs) to employees in need of psychological help [1]. PSC theory suggests that the corporate climate for psychological health plays a significant role in determining whether a workplace is stressful. Petkovska M.S., Bojadjiev M.I., Stefanovska V.V. Employee Assistance Programs and Behavioral Health Disability. Journal of Management Studies, 44(2): 222242. The International Employee Assistance Compendium. 2003. and transmitted securely. However, in high PSC (B = 12.87, SE = 1.91, t = 6.74, p < 0.001), a stronger significant slope was found compared with low PSC (B = 7.51, SE = 2.21, t = 3.40, p < 0.001). Making Economic Social Decisions for Improving Occupational HealthA Predictive Cost-Benefit Analysis. While consistent short-term benefits were reported, longitudinal follow-up data is necessary. Bethesda, MD 20894, Web Policies EAPA offers education, research and up-to-date information in the Employee Assistance Community. Evaluating EAP Counseling in the Chinese Workplace: A Study with a Breif Instrument. Cham: Springer. Would you like email updates of new search results? Correspondence to Evaluating the performance of employee assistance programs - Springer Data is temporarily unavailable. Greenfield T.K., Attkisson C.C. Newest Members. Dive into our extensive resources on the topic that interests you. Nevertheless, we proceeded with a mixed effects model, since Bliese et al. EAPA is composed of chapters in the USA and branches throughout the world. Highlight your latest work via email or social media with custom GIFs. Towards a better understanding of work participation among employees with common mental health problems: a systematic realist review. Deliver a distraction-free reading experience with a simple link. Tests of moderation of baseline alcohol use, depression, anxiety, and productivity indicate that for the most part, the program works equally well for all groups. Ferreira, M. A., Johnson, D., Pereira da Silva, C., & Ramos, T. 2018. You can email the site owner to let them know you were blocked. Final estimation of fixed effects; Predicting Change in Satisfaction. Here you'll find an answer to your question. J. Trivelli Chapter/Branch: IL01 Northern Illinois Chapter (Chicago) 1PSC Global Observatory, Centre for Workplace Excellence, Justice and Society, University of South Australia, Adelaide, SA 5001, Australia; moc.liamg@sokizuobs (S.B. The repeated measures pre- and post-test data revealed a significant reduction in psychological distress following an EAP intervention (ranging from one to three EAP sessions). Department of Accounting, National Chung Cheng University, Chiayi, Taiwan, Department of Business Administration, National Chung Hsing University, Taichung, Taiwan, Department of Management, The Chinese University of Hong Kong, CYT Building, CUHK, Shatin, District, Hong Kong, You can also search for this author in may email you for journal alerts and information, but is committed At high levels of PSC, the decrease in distress was stronger. Evaluating the effectiveness of employee assistance programmes: A systematic review. . All rights reserved. Conference Database. For these clients it follows that psychological health is likely to improve following an EAP. Furthermore, employees using EAPs showed improvement in emotional wellbeing symptoms five months post interventions compared to a control group that did not use EAPs [8]. [30] found that clients showed improvements and significant short-term benefits in emotional wellbeing after EAP intervention, when symptoms were compared from pre- and post-counselling [31]. In M. J. Holosko, & M. D. Felt (Eds.). Deliver a distraction-free reading experience with a simple link. As shown in Table 2, after entering the main effects of Time and PSC, the PSC Time interaction was significant, B = 0.21, SE = 0.10, t = 2.17, p = 0.04. Kinicki, A. J., Jacobson, K. J., Peterson, S. J., & Prussia, G. E. 2013. The psychosocial safety climate (PSC) refers to the organisational climate for employee psychological health and safety and encompasses the way management value and prioritise worker psychological health. Canada:Office of Evaluation, Health Canada and the Public Health Agency of Canada. Create on-brand social posts and Articles in minutes. The Client Satisfaction Questionnaire: Psychometric Properties in a Dutch Addict Population. Deliver a distraction-free reading experience with a simple link. Multilevel analysis showed a significant reduction in psychological distress due to the EAP (individual effect) but particularly at high levels of PSC (organisational effect). Participants were permitted to opt out of the study at any time. 2004. Back to Basics with Mixed-Effects Models: Nine Take-Away Points. & Lan, Jb. Although the link between EAPs and HRM have been noted previously, our research really underscores the fundamental expanded role for EAPs in the future to insist on corporate evidence of the PSC or to play a role in assessing it, in the interests of providing an effective service. ; writingreview and editing, M.D., A.A. and S.B. The Journal of Employee Assistance (JEA) is the quarterly magazine of the Employee Assistance Professionals Association, the world's largest, oldest, and most respected membership. You can read the full text of this article if you: You may be trying to access this site from a secured browser on the server. Transform any piece of content into a page-turning experience. Journal of employee assistance research - Academic Accelerator International Journal of Environmental Research and Public Health, https://creativecommons.org/licenses/by/4.0/, http://search.proquest.com/docview/1872569368/, https://www.mdedge.com/internalmedicine/article/46781/commentary-employee-rewards, https://www.gl-assessment.co.uk/products/general-health-questionnaire-ghq/. The current study represents a major advanc The lack of significant findings to support a correlation between client satisfaction and psychological health and wellbeing suggests that satisfaction surveys may not be an adequate or appropriate measure of EAP effectiveness within an organisation. The Effectiveness of a Problem Resolution and Brief Counseling EAP Intervention. This issue does not apply to the PSC moderation because PSC was assessed prior to the EAP. Employee Assistance Professionals Association Employee Assistance Programs (EAPs) have been responding for decades to challenges put forth by employers and employees. Evaluating the effectiveness of EAPs has widespread benefits for employers seeking to reduce the costs of ineffective programs (i.e., workers compensation claims, lawsuits, absenteeism, staff turnover). and O.B. Mental Illness in the Workplace: An Interdisciplinary Review and Organizational Research Agenda. London: Sage. official website and that any information you provide is encrypted This Here you'll find an answer to your question. The GHQ-12 is widely used as a screening instrument for common mental disorders and is used as a general measure of mental wellbeing and psychological distress [48,49]. The interaction of the PSC Time variable indicates differences in GHQ effects across time due to PSC Levels (H.2). Journal of the American College of Surgeons, Volume 217, Issue . Yin-Che Chen, Corresponding Author. Performance Measurement System Design: A literature Review and Research Agenda. Dive into our extensive resources on the topic that interests you. Journal of Public Administration, 30: 3362. Additionally, there are known historical differences in the development of EAPs between countries. Epub 2012 Jul 24. Our time frame of around one month for follow up was made in consultation with the EAP association to enable time for proactively scheduling appointments and for participants to attend EAP sessions. Journal of employee assistance | Publication Fee & Article-Processing Charge - Academic Accelerator. Extensive evidence has linked employee psychological health and job performance to work design, work conditions and workplace culture [38]. An example item is Psychological well-being of staff is a priority for this organisation. Browse short-form content that's perfect for a quick read. Kirk A.K., Brown D.F. For more information, please refer to our Privacy Policy. It is only as good as what we invest and make of it. Create on-brand social posts and Articles in minutes. Canberra: Safe Work Australia. ; writingoriginal draft preparation, M.D., A.A. and S.B. Juang, W. J. Taken together, this implies that workers psychological distress has two component processes, one that emanates from personal processes and is amenable to individually focused intervention, and another that emanates from the corporate work context. Lambardi, E. and Lardani, A. Introduction to Business [in Chinese]. Joseph, B., Walker, A., & Fuller-Tyszkiewicz, M. 2018. Transform any piece of content into a page-turning experience. Create on-brand social posts and Articles in minutes. Journal of Employee Assistance Vol. 51 No. 3 3rd Qtr 2021 - Issuu New York: Haworth Press. Inclusion in an NLM database does not imply endorsement of, or agreement with, Hypothesis 1 proposed that GHQ scores would significantly decrease following an EAP intervention. The Certified Employee Assistance Certificaion (CEAP) is the only credential that denotes the mastery of the concepts and skills required by competent employee assistance professionals. If you have access to journal content via a personal subscription, university, library, employer or society, select from the options below: The independent variable was time, which reflects the EAP intervention (individual sessions) delivered within an approximate one-month time frame. 64.201.232.130 Various samples have supported the scale as a reliable and valid measure across a range of occupations. ; software, M.D., A.A. and S.B. Each sub-scale has three items measured using a 5-point Likert scale, ranging from 1 = strongly disagree to 5 = strongly agree. Bethesda, MD 20894, Web Policies First, we assessed whether dropping out biased the sample. Dollard M.F., Bakker A.B. The GHQ-12 in this study had excellent reliability ( = 0.92). EAPA Offers both virtual and in person educational courses to prepare EAPs for the most cutting edge issues in the industry. 2013. . The false profit. Our study aimed to contextualise the effectiveness of EAPs on the psychological health and wellbeing of employees by considering the role of corporate climate and client satisfaction as potential moderators. Job stress in users of an Employee Assistance Program and association

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